Build capacity of our partners to to achieve their social mission to empower people to step out of poverty.

Why?

2 billion people worldwide are unbanked. Without access to the formal financial system, people are left to transact in ways that are often risky, wasteful, and inconvenient. Financial inclusion is an important driver of economic growth and poverty alleviation.

Challenges

It is expensive to reach the unbanked, to understand their needs and develop relevant and affordable financial products and services. The competitive positions of financial service providers are constantly being challenged with regulatory and policy changes, new entrants to the market, expanding business outreach and new product offerings to clients. Intense competition puts pressure on financial service providers to focus heavily on financial performance, potentially at the cost of managing their social performance. 

Solution

To meet these challenges and secure their position in the market, financial service providers need to ensure that the capacity and efforts of their staff are directed towards achieving the goals and mission of the organisation. Building staff capacity allows financial service providers to achieve their financial and social objectives, maintaining client trust and achieving operational sustainability.